Airtel Mumbai customer care details

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Need assistance or want to share your Airtel experience with us? Here are 4 simple ways to do that:

Call us
In case you are calling from Airtel mobile, please contact us on 121 for queries like Scheme/Bill Plan/VAS Information ; on our Toll free Customer Care Number 198 for complaints or service requests like Provisioning, Billing & Metering issues, Allocation of Tariff Plan, Account Updation, ISD, STD, Roaming Activation, VAS Deactivation, Service Termination, Security deposit Refund. For Activating any Value Added Service, SMS START to 121. In case calling from any other number, please call us at:
9892012345 for Postpaid
9892098920 for Prepaid

Mail us
Email your questions, comments or suggestions to us at and we will get right back to you. Mention your mobile no. like 9810012345 in the subject of the mail without any space or any special characters between the digits for a quick response.


Nodal Officer
Mumbai Prema Pai

+91 9987234865
+022 40031404
Bharti Airtel Limited,7th Floor,Interface Bldg No -7, Mindspace, Link Road, Malad (W),Mumbai – 400064, Maharashtra

11 thoughts on “Airtel Mumbai customer care details”

  1. Pingback: Tweets that mention The Mumbai Community | Blog | Airtel Mumbai customer care details --
  2. ur netwrk is seriously worst
    firstly ur stafff dont hv any respect for their customer’s n they dnt hv manners to talk to anyone they we r beggers for ur netwrk vch is not wrth

    they jst call us n talk swt swt n take us in their trap n den ven v face prbs dey never answer back infact dey bcme rude n talk rubbish

    i had done mnp frm vodafone to airtel but i was wrng airtel is no wer in dis wrld simply its a useless netwrk
    ur person dse nt hv guts to talk to his client aslo wen he has created a blunder mistake my plan was of 249 rental n after d activation he calls me n say sir ur bill is of 1200/- if u dnt pay ill shut ur no. jst after 2days of activation i gt dis bill wat is dis is dis n business of robbing mny frm ppl serioulsy if i gt dat person ill su him he will b on no mens land
    his name is satyaprakash from UNIQUE COLLECTION
    9004344456 office is at malad east nadelwala hall 3rd floor near malad station
    don’t knw wat dis guy is upto his dose nt hv any audicity to talk ven ill call his disconnects or recevies n jst disconnects it
    i ask u to take a strict action on dis matter
    i hv taken a vodafone new sim n dat is awsme VODAFONE ROCKS where as
    airtel stands no wer for me on dis universe.

  3. Hello guys
    I am from Delhi. I am a vodafone user as well as using airtel connection. I had activated 249 plan on my airtel connection as per described according to my requirements. They told me that I would get some free calls as well as the call rates are also cheaper. But don’t know was that just to attract customers or what??? I just filed my complaint to the but is not any hearing there So I just moved for where I again filed my complaint about the very much charged bill amount. Hope to get some help from them ASAP.

  4. I have recently bought an airtel 3G dongle and I have been harrased to the extreme point with pathetic speeds. At times it stops downloading and automatically disconnets thereafter refusing to connects for hours and sometimes even for a while day !!
    Customer Care number: 1800 103 0405 is a bogus number. It doesn’t work and after select options 1 (for airtel 3 dongle support), 2 (for english), 1 (for postpaid) it just disconnects.
    I am fed up and with the services and will be taking appropriate action in a few days. Also it has billed me for 5000 + INR when my credit limit itself is lower than 2500 INR. and i find no justification to the billed amount!
    Please, i urge all consumers not to subscribe to airtel 3G services!
    I have even filed a complaint against them on their site as well as here, at Consumer Court site but so far no action has been taken on this case.I hope i will get the proper solution of my complaint very soon.

  5. Hi
    I have ported my no frm vodafone to airtel on 1st march from that till now i hav to change 4 sims due to some faulty sim and after that from 22 june its become Rcdos and borivali service centr team of west sv road is giving me false commitment that in 4 days it will start wrking now it is 20 days and i have made 6visit to galery issue still not solved
    Above all they dont know how to treat custmr misbehavimg every time i visit thatstore.

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